Cancellation Policy

1. Introduction

Welcome to our website. We understand that plans can change, and you may need to alter or cancel an order, stitching booking, or academic enrollment. This Cancellation Policy outlines the conditions under which cancellations are processed.

By engaging our boutique services or making an advance payment, you agree to these cancellation terms. If you do not agree, please discontinue use immediately.

2. Cancellation Eligibility

2.1 Ready-Made and Retail Wear

You may cancel orders for non-customized, standard retail items under specific timeline parameters:

• Before the product has been dispatched for shipping
• Within 2 hours of placing an online purchase request
• Prior to any sizing or minor alteration work commencing
• Before packaging and processing receipts have been generated

2.2 Custom Stitching and Tailoring

Once custom orders are processed, cancellation rights are severely restricted due to immediate work allocation:

• Before the master tailor performs the initial fabric cutting
• Within 12 hours of payment if fabric is client-provided
• Prior to the design chart setup for custom Aari work
• Before bulk fabric procurement for uniform stitching orders

2.3 Fashion Design Academy

Enrollment cancellations are subject to training institute operations and batch scheduling limits:

• At least 7 days before the academic term starts
• Prior to receiving structural course study kits
• Before the official seat confirmation roster is logged
• Subject to forfeiture of non-refundable reservation token fees

You can review individual transaction cancellation windows by contacting our counter directly.

3. How We Process Cancellations

We handle cancellation queries through structured administrative assessments to ensure operational fairness, including:

• To verify the exact lifecycle stage of an apparel order
• To calculate spent material costs before approving a cancellation
• To reverse electronic payment amounts back to customer accounts
• To notify internal tailoring units to halt production schedules
• To open up vacated academy seats for waiting applicants
• To maintain compliance with corporate accounting and legal terms

4. Financial Responsibility Sharing

We share the administrative and financial burdens of processing cancellations with:

• In-house design managers and cutting department heads
• Integrated gateway platforms and local banking firms
• Corporate liaisons coordinating institutional uniform accounts
• Logistics vendors managing early-stage shipping recalls

We do not absorb transaction charges for consumer-initiated, non-defective order updates.

5. Timeline Retention Guidelines

We enforce a strict evaluation window for cancellations; no customization cancellations can be accepted once fabric transformation has been executed, or past a 24-hour holding window.

6. Compensation and Store Credits

We implement standard security practices for accepted cancellations. Where card refunds are impossible due to merchant limits, we provide a boutique store credit voucher matching the exact balance value.

7. Customer Initiation Process

Depending on your request profile, you must execute the cancellation workflow accurately by completing these steps:

• Submit a formal written termination email
• Provide the explicit invoice or booking token number
• Specify the definitive reasons behind the cancellation request
• Acknowledge the potential forfeiture of custom deposit stakes
• Present valid identification matching the original buyer records

To process an urgent cancellation request, contact our administration desk using the details below.

8. Third-Party Delays

Our boutique cannot accept cancellation claims or offer compensation if a client's delay in providing custom measurements forces a production freeze or pushed timelines past initial estimates.

9. Seasonal and Promotional Bookings

Orders booked during high-volume festive seasons (like Onam, Eid, or Vishu) or under special exhibition discounts carry zero cancellation rights and are entirely final upon receipt.

10. Changes to This Policy

We may update this Cancellation Policy from time to time. Structural adjustments will be uploaded to this web address directly with a fresh validity timestamp.

11. Contact Us

If you have any questions about this Cancellation Policy, you can contact us at:

• Email: sairandhriboutique@gmail.com
• Phone: +91-9947424906
• Address: Sairandhri Designer Boutique, Near Indian Bank, T.B Road, Ottapalam, Palakkad, Kerala - 679101

12. Consent

By confirming an invoice layout, enrolling in our academy curriculum, or checking out online, you hereby consent to our Cancellation Policy.

13. Additional Tracking Operations

We also log cancellation histories for specific data points:

• High-frequency cancellation patterns from individual profiles
• Unauthorized structural changes to custom bridal design blueprints
• Fabric procurement updates for bulk uniform distribution
• Academy batch abandonment without early formal notice

We make sure that all cancellation discrepancies are resolved fairly under the direct supervision of management.

14. International Order Cancellations

For clients booking custom NRI bridal wear from international regions, cancellation windows close permanently once the fabric arrives at the design station. Overseas wire transfer fees are non-reimbursable.

15. Disclaimer

This document outlines standard internal commercial guidelines for project cancellation limits. It is recommended to thoroughly double-check sizing sheets and fabric selections before initiating bridal or academy payments.